Five Year Hardy Plant Guarantee

We are so sure of the quality of our hardy plants* that we guarantee them for 5 years!


Our Guarantee

We are proud to offer a 5 Year Hardy Plant Guarantee on all our trees, shrubs, confiers and climbers sold by us.

Should any plant bought from our Garden Centres fail to grow and thrive within the first 12 months after purchase, pleaes return the plant, along with your receipt and variety label to either of our centres and we will replace it with the same or simlar plant.

After 12 months we will enedevour to inspect (if it cannot be brought to one of our centres) and replace any plant meterial giving cause for concern, providing that it has been planted, watered and generally cared for as per our recommendations below

Care and Support

  1. Choose the right plant for the right site(check the lable or ask a member of our team if you are not sure.  When you get the plant home, water it well whilst still in its pot.
  2. Mark the chosen position and dig a hole deep enough to take the rootball comfortably.  Put a mixture of compost, soil and bone meal in the bottom on the hole.
  3. Carefully ease the plant out of its container and gently loosen some of the roots from the base.  Put the plant in the hole and fill the space round it with compost and soil mixture, making sure the plant sits firmly in the planting hole.  If a stake is needed it can be placed in the hole with the plant at this stage to avoid damaging the roots by pushing it into tplace after planting.  Trees should be staked and tied firmly right from the start and checked on at regular intervals to make sure they haven’t become loose.
  4. The compost round the new plant should be level with the surrounding ground, but leave a slight depression around the stem to act as a water reservoir when you water.  Cover the new planting with a mulch such as chipped bark and water well.
  5. Make sure your plant doesn’t dry out in its first year, not only in dry sunny period, but in dry windy weather as well and even check it regularly during a rainy spell.  A thick layer of mulch will help retain the moisture as your plant is growing and even when it is fully grown.  Whilst regular watering is important too much water can be equally harmful.  So check your plants don’t get waterlogged in periods of heavy persistent rain.

The Small Print

We cannot be held responsible for the failure of plants due to abnormal weather conditions or damage sustained during building works or other incidents indirectly related to the plant itself. Please ensure you are following our Care and Support instructions to validate this guarantee.

*Hardy Plants refer to outdoor plants such as shrubs, trees and cllimbers and conifers.

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